For over an hour now my TV's been out, and the following message appears on the screen: "Video Media Server Error (11010) There is no technical problem with your TV service. To restore service as quickly as possible please press OK to launch self help." I press OK and every time get this message: "We are unable to process your request at this time."
Troubleshooting through the Fios app's "Support" is no help whatsoever.
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