Hey there, 1bruno. We always want to make sure that you're able to stay connected, and we're truly sorry to hear about the dropped calls and service issues you've been experiencing. We'd love to gather more details, and help find a lasting solution. To better assist, we'll be sending a Private Note.
~Izzy
We are standing by to help. Please send us a private note. -Joe
I'm sorry we missed you. Please each out to us when you are available. Here's a link that will give you our contact info: https://www.verizon.com/support/contact-us/ -Joe