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Disney Bundle Email ID Validation Error

I have subscribed to the Disney Bundle perk. I am attempting to setup/register my perk and am prompted with:

Email ID validation

Enter the email address you'd like to use for your Disney Bundle subscription. If you have an existing subscription, please use the same email address.

When I enter my email and click the continue button, the pop-up disappears and nothing happens. I assumed this was a server issue, but the issue has persisted for a few days now. Using the Verizon app or different browsers also has no effect.

For further context, I already have an existing Disney+ subscription associated with this email but am trying to use Verizon to save money.

Comments

Verizon_Support

I know that my family enjoys the Disney Bundle perk as well, EchoJTS. We are definitely here to help make sure you're able to claim this perk successfully and start enjoying the content it offers. Please make sure you're following these steps: https://www.verizon.com/support/disney-bundle-perk-activation-video

If you're still having issues, please be on the lookout for a private note from us so we can best assist.

-Joseph

kcb300

I’m having the exact same issue so looking to find out what the resolution is. I reviewed the video, but after the email validation I end up in the same screen as the person that posted initially.

Verizon_Support

kcb300 We're sorry to read that you have had this issue with your Disney+ bundle perk and we're here to help. Have you cleared all your cookies and browser data and tried setting it up again? ~Peter

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