Over the past, let’s say 2 months, my phone has been loosing service multiple times a day. It will drop from full bars to nothing and sometimes go into SOS mode. I’ve found a few solutions to fix the issue; like switching to airplane mode for about a minute and then switching it back or turning the phone completely off and turning it back on. However, I’m not paying my hard earned money to have to do that multiple times a day. I got to work from home yesterday (a rare occurrence) and I counted. I lost service 6 times from 8:30am to 11:30 pm. And then again at 1:00 am the following morning. And as I type this, I have no service.
I searched this issue on here and found it’s happening to a lot of people all over the US. And the solution is get a new SIM card. My question to Verizon is why? If this is happening all over the US to, what looks like, thousands if not millions of customers why is your only solution for every single one of us to come get a new SIM card? What’s the real issue?
Does it have to do with adding 5G towers? Give me something other than “your phones an older model and you need a new one or you need a new SIM card” because my phone is barely 2 years old! I was told the “older model you need a new one” from my local Verizon office.
What gives?
For reference, I have an iPhone 11 operating on 17.0.3 and reside in the Texas Panhandle.
