Poor cell signal

Swoods66

I just moved to Allen, TX and only get 1 bar if I stand near the back door. In the rest of the house calls drop or the other person can’t hear me. I purchased an expensive a cell booster extender from Verizon and a powerful router to connect it to and it won’t even connect! I keep getting the same error message. It appears that there is NO solution leaving me no choice but to switch carriers. What a pain!

Verizon_Support

Moving into a new house is already stressful enough to also have to worry about having a reliable connection, Swoods66. I know that I would also be looking for a solution besides standing out on the back porch to use my phone. The great news is that you're in the right place for help, and we would be happy to help get the network extender working to improve your experience. Please be on the lookout for a private note from us so we can better assist.

-Joseph