I Live on Tribal Land, but am not receiving the same $75 benefit as I did with my previous carrier. I was very clear about being on a fixed income and not having the ability to afford coming over to Verizon, but the sales agent(s) assured me transition would be hassle free and that I would be receiving a $200 gift card, as well, that I’ve not received; i switched 3 months ago, now.
I’ve been unable to get this situation resolved by using the my Verizon app And the chat assistant just keeps showing me irrelevant solutions that aren’t even related to my request.
has anyone else experienced this or know a solution? I really need to get it resolved because I can’t afford this!
