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Gizmo Watch update- texting allowed

Just found out that there was a massive update to Gizmo watches which apparently allows for custom texting. We were sold on the watches because it only allowed for pre-set text messages, now our kids noses are in their watches texting their friends. Not happy with the update. Does anyone know how to turn this feature off on watches? This isn't what we signed up for.

Comments

Verizon_Support

We know how important it is to manage your account, and we are always here to help out. To better assist you, we will be sending you a private message.

~Freddy

kempkerjeff

I have the same problem and do not want my child having this feature either! tech support via chat said they had no idea and couldn't help me....if you can fix it please contact me

Brooke1023

I have the same problem. How do we change it back? My son has already gotten in trouble, the first day of this update that shouldn't have occured.

Verizon_Support

We definitely want to make sure you are able to adjust your Gizmo Watch. The following link will guide you through this process. https://www.verizon.com/support/gizmohub-faqs/~Geo

Brooke1023

I get a 404 error message

Brooke1023

I don't see how to manage texts.

Verizon_Support

Hello, Brooke1023, thanks for reaching out. Once the software update has completed, there is no way to revert back to the previous version.

-Lauren

DSM6052

Verizon_Support

Hello. As parents ourselves, we understand how crucial is to manage your child's line and would like to review options a little closer. I'll be sending a Private Message, please reply to it, so we can get started.

~Maria

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