COSTCO SHOP CARD 100 NEVER RECEIVED

jwpastor

We traded in an iPhone SE on August 2 for a new iPhone SE 3G. The Verizon Kiosk offer was "Costco Shop Card 100". We have not received it yet.

Costco Support said to call Verizon. I have been on hold with a Verizon rep for 40 minutes waiting for her to come back.

Help???

Verizon_Support

jwpastor, we certainly understand how important it is to receive your expected promotions. The Costco Shop Card is sent as an ecard within 2-3 weeks after the 90-day return policy has expired. Was your purchase completed more than 90 days ago plus the 2-3 weeks following?

-Andi