Child Item

Site Totals

61487 Questions Answered 271 Categories

Billing issue

I signed up online for a discounted price plan versus free option with unlimited plan on the edge, my first bill is $155, I see there is a $25 month charge for the phone with a balance of $900+ .. I tried calling only to be hung up on by the automated system. I didn't want to pay full price for the phone that's why I signed up on the online link for the free offer or $5 a month for so many months.. and I wanted the $5 month. Can someone help me or am I stuck paying full price ? Happy holidays everyone

Comments

Vpaula68

I have nothing but issues with my EXTREMELY high phone bill! Unfortunately Verizon customer service isn’t good at resolving issues just good at saying one thing and not following through!!

Verizon_Support

Vpaula68, this is certainly not the experience we want you to have when reaching out for assistance from us. We are here to help. Are you experiencing an issue with a specific charge that you are looking for assistance with or concerns with your overall billing?

-Andi

Child Item