Verizon Fios - Offer Redemption does not work for Samsung e-certificate

anujkalra

Hello,

I am a new Fios customer and was given "Chromebook Go on us + $100 Samsung credit" promotion. I was able to redeem the Chromebook with no issue, but the $100 Samsung credit was not available either in the Verizon link OR in the Samsung Cart Checkout.

How will this e-certificate be given or applied for my order on Samsung.com?

[Deleted User]

Hi @anujkalra


Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.