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Customer service

anthonyhuante06 · 2023-12-18T17:12:55+00:00

* I need help.! I NEED SUPERVISOR !! Verizon is the worse provider than out there. They were soppose to credit my account and my bill was $220 originally, after the credit $190.00 well my bill is $247.00. People!, why?!, Also, I can't never speak to a supervisor. There are times where I've been on the phone with customer…

anthonyhuante06

I need help.! I NEED SUPERVISOR !! Verizon is the worse provider than out there. They were soppose to credit my account and my bill was $220 originally, after the credit $190.00 well my bill is $247.00. People!, why?!, Also, I can't never speak to a supervisor. There are times where I've been on the phone with customer service for 3 hrs!! And at the end, they can't help me. All they say is " I will expedite a ticket" ? What?.. if you are thinking of switching over to Verizon, no matter how good their offer is, DO NOT.. therecare hidden fees and now i'm stuck with 36 months which we weren't aware or signed for. Their customer service is worse than anything I've ever dealt with.

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Verizon_Support

We're sorry to read that you've been having issues with your account, as this is never the experience we want you to have. If you have any questions about your bill, we'll be glad to help out. We will be sending you a private note to continue.

~Freddy

anthonyhuante06

I need help.! I NEED SUPERVISOR !! Verizon is the worse provider than out there. They were soppose to credit my account and my bill was $220 originally, after the credit $190.00 well my bill is $247.00. People!, why?!, Also, I can't never speak to a supervisor. There are times where I've been on the phone with customer service for 3 hrs!! And at the end, they can't help me. All they say is " I will expedite a ticket" ? What?.. if you are thinking of switching over to Verizon, no matter how good their offer is, DO NOT.. therecare hidden fees and now i'm stuck with 36 months which we weren't aware or signed for. Their customer service is worse than anything I've ever dealt with.

anthonyhuante06

Now the system says I reached the amaximum almount of replying? Verizon needs to go

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