Billing Issues - no way to file a complaint

GaryFNC

After multiple calls to Verizon Wireless customer service and various phone numbers listed and provided, I find that it is impossible to file a complaint on a problem that seems beyond the basic customer service to fix....

I do have the operations physical address in NJ. Is sending a bloody physical mail literally the only way to file a complaint and get some action??? Customer service in general has been good, but this seems beyond them

Verizon_Support

I know just how frustrating it can be for me when folks are helpful, but unable to offer a resolution, GrayFNC. We appreciate the time you've taken out of your day to bring your complaint to us here, and we can help. Please be on the lookout for a private message from us so we can assist with your concern and work to resolve it.

-Joseph