My services were suspended due to my past due balance, but I need to talk to an actual agent. I called the financial services direct number and still can't get through to an actual agent. pls help.
tman21, we definitely understand that life happens when it comes to keeping the bills current. Help is here. Please call our Financial Services directly by dialing *611 directly from your Verizon phone or 866-266-1445 from any phone. If you receive a recording, please continue to try as you be directed to a live representative.
-Natasha
