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Home offers/$200 gift card not loading

I got an email that I had benefits to redeem in my Verizon account, promoting the gift card. I went to the Home Offers page and I see 4 tiles. I click on the “$200 Verizon gift card” and the next page never loads. It is just an endless loading circle.

Did this happen to you? How can I still get that gift card benefit?

Comments

Verizon_Support

OGal, my apologies to hear of this as we always want you to have access to your promotions. Help is here. I have sent you a Private Message for additional assistance.

-Natasha

mmpoandl

May I receive the same help? This seems to be a reoccurring issue with everyone that has this offer. Please give me the solution to redeem the card before it expires August 12th

Verizon_Support

We don't want you to struggle with your redemption and we'd like to take a look at what's going on. Please be on the lookout for a Private Message so we can better help.

~Jesse

Cjge1

Im having the same problem, can you help please?

Verizon_Support

We want to help and make sure that you are able to get your giftcard. A private note has been sent so we can discuss.

-Bryan

nikelaos85

Same issue. Would appreciate some assistance.

Verizon_Support

We're sorry to hear you're having issues nikelaos85. Are you still having these issues?

~Ivone

Sanju1998

Hi, I am having the same issue. Can someone help me with this too?

Jcaliforniar

Hi - I’ve also been having this issue for weeks. Can I get assistance?

Verizon_Support

Absolutely, we want to make sure your able to redeem your offers. Please be on the lookout for a Private Note to provide you with additonal assistance.

~Brian

Verizon_Support

Hello Jcaliforniar, we are happy to help with this promotion issue for you. We're sending a Private Message here so we can assist.

-Josh

Zkartje

I have the same issue. I would like assistance as well

Verizon_Support

I'm sorry to learn you're having the same experience with your promotional rebate, Zkartje. Please be on the lookout for a private message from us for help.

-Joseph

Wromaniecki

I am experiencing the same. Can I also get some assistance?

Verizon_Support

Hi there! We want to take a closer look at this with you. I have sent you a private message to get started.

-Nikki

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