Other Services & perks
Upgrading to Disney Bundle No Ads
I currently have Unlimited Plus and have the Disney+ Hulu ESPN+ Bundle with Ads. I got an email from Verizon saying I can upgrade to ad-free for $10 more per month. However, everytime I go to following the instructions, it directs me to Disney, but when I sign in to Disney, it tells me my subscription is managed by Verizon…
Netflix/HBO
I'm having a hard time adding the HBO/Netflix bundle to my account as well as how to sign in?
Call filter
How do I stop the call filter? It doesnt show that I am paying for it, but it keeps popping up on my calls.
HBO/Netflix bundle
I signed up for the HBO/Netflix Bundle and cancelled my existing accounts with both. How do I log in using the Verizon account?
Sharing perks
Can the Disney+, Hulu, ESPN+ perk be shared by all users of an account even if they do not live at the same address?
Head free free Hulu Disney bundle
What happened to the Disney Plus and Hulu free ad on to the bundle? It just stopped. Been following directions in Verizon and Disney plus and I am going in a loop where they say it's possible but I have found it impossible. Anyone know how to put the ad free add-on back on my account? Thanks
Disney+ with no Ads suddenly now has Ads?
I've had the Disney+ Bundle for several years with no problems. Last night, while watching a show on National Geographic (available through Disney+) we suddenly started seeing Ads. Everything I've been able to check on through both Verizon and Disney+ seems to say that I should not be served Ads. What gives and who do I…
Verizon Removes Hulu Ads Add-On capability from all legacy plans and bundles
I am writing to express my profound disappointment with Verizon’s recent handling of the legacy Disney/Hulu bundle. On March 6th, Verizon abruptly canceled the ad-free Hulu add-on and removed the split-billing functionality that previously allowed legacy users to pay the $5-$6 difference for Hulu Premium. Alarmingly, this…
Verizon’s AppleONE Perk: how does it work if I already have AppleTV and cloud storage?
I’m intrigued by Verizon’s new AppleONE perks, but have some questions/cincerns. Anyone have a solid understanding of these perks? Here are a couple of my questions: - I already paid for a year of AppleTV; is Apple providing the perk so I might get my money credited back? Or is it a lost cause, making the deal no good If I…
Call logs
how do I find my call logs after they have been deleted off my phone?
I need to edit my travel pass
I need to change the start date on my travel pass
Swap to primary number from second number.
Hey Buddies! Anyone can explain me can I possible swap to primary number from my second number? Thanks.
Health
how do I find
Apple Arcade Expiration.
I received the following email regarding Apple Arcade being removed from my plan. The service has now been canceled, but there has been absolutely no communication regarding "As a thank you, we are offering an extension on your Apple Arcade subscription. You’ll be able to continue enjoying ad-free, unlimited access to…
Max will not link with my verizon perk
I signed up for the Netflix/ Max perk about 2 weeks ago.. I followed the instructions to setup and had no issue with Netflix. Max, however, will not link between Verizon and Max. When I try to login into the Max app or browser and enter my Verizon password, it says “Max HBO subscription required”. I have called Verizon…
How do I send all non contact calls to voicemail immediately?
I work from home and have been receiving alot of calls lately. I cannot have my phone constantly ringing. Is there a way to send callers that are not in my contacts directly to voice mail on my Samsung S26 Ultra?
Bring Your Bill promotion eligibility — signed up for Home Internet first, now locked out
I recently signed up for Verizon Home Internet before learning about the Bring Your Bill wireless promotion. I hadn’t paid a single bill yet and was actively in the process of switching my wireless lines over from AT&T (10+ years as a customer). When I tried to port my lines, I was told my Home Internet account made me…
Roadside assistance
I want to roadside assistance service
Cancel Perk is Still Appearing?
I cancelled my Disny+, Hulu and ESPN bundle back in September 2025 and I just now realized to this day, April 2026, I have been charged from September 2025 to April 2026. I have no access to the subscription whenever I log into Disney+ or ESPN but I still see I am paying $20, YouTube Premium which I still have access and…
Delay text time of delivery gone
what happened to my delay delivery time option on my phone
Paramount plus
How do I access Paramount plus on my TV given that I can access on my phone?
Trade in value
I traded in my phone about 18 months ago, Verizon is providing a discount for the trade in on my monthly bill. If I decide to leave Verizon will they give me the balance of what the trade in is worth or charge my full price for the new phone I received 18 months ago. (Currently it says I owe 433 but I get a credit on my…
I have been paying for these Verizon perks but cannot get them
I need to get my Verizon perks
Voice mail
I'm need to passports
For Netflix and HBO
when I bought the phones we got a 3 years Netflix and HBO subscription for free and don’t know where to go next
Text messages have to send twice
I have been having trouble for months sending & receiving text messages. Box pops up send as sms . Why don't it just send any which way .. Tired of seeing my messages at a later time not sent. Some are time sensitive . Only had one or two bars and is always on SOS. yet verizion says there is nothing wrong with my phone or…
HULU Upgrade
Five years ago, we upgraded our Disney bundle so that we would not see ads on Hulu. The upgrade was last charged on March 26. Last night, April 4, we began seeing ads again. We called this morning to find out why that was. We first called Disney, who said this was a Verizon issue. We called Verizon, who told me after an…
showtime/hbo max perk
I already have a Netflix account with an additional user. can Iget this perk and add and additional user
Disney+?!
I recently purchased a Gizmo watch for my daughter, and in doing so, was talked into upgrading my plan to Unlimited Ultimate. I was told nothing would change and all my perks would be the same. Later that evening, I receive an email from Verizon letting me know my Disney+ bundle has been cancelled. Sure enough, when I log…
Never received gift cards after redemption
I redeemed two gifts cards in August last year but never received the cards in email or mail. I have contacted customer service but could not figure this out. Can someone from Verizon help!?