Hi
Ive been told my Samsung S20 Plus 5G is unlocked but after 5 minutes of use i get disconnected and this message appears
Thank you for reaching out rokko123 that we may review the carrier lock message you have shared. Let's gather a few details. Do you currently have an active Verizon Wireless account? Where was the phone purchased?
-Deb
No i dont have a verizon account im in the uk where i purchased the phone from a used electricals store
Unfortunately, you've been burned. There is a misperception that Verizon phones will simply unlock after 60 days, but this is not true. The only way it happens is if you are a Verizon customer using the phone on their network for 60 days, and the network is only in the US. Hope you can get a refund.
Considering the age of the phone i would say that it will have been used on Verizon for more than the allotted time of 60 days i have been told by Verizon that the phone is unlocked after supplying the imei to the online assistant also verified that there is no outstanding finance or unpaid account so why does Verizon not do what is there policy and unlock the phone.
