Amazon Gift Card Promotion

It's been nearly a month and still no $200 Amazon gift card. The tile is in my account but when I click on redeem, it doesn't do anything. This is ridiculous and I see I'm not the only one getting the runaround. If you guys can't hold up your end, then I won't hold up mine and you can just cancel my home service. I do not appreciate being deceived and will file a report if it's not remedied.

Accepted answers

Verizon_Support

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
- Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.
Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
- You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status
Qualifying customer may also want to check their spam folder for the below Subject and Sender:
- Email Subject: Your Gift Card has Arrived
- Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com
If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

All comments

Verizon_Support

We are sorry to read that you're having issues with redeeming your gift card, we'll be glad to help out. In this case, try clearing your cache and cookies, then try to redeem the promotion through the My Verizon website. If you still have issues, let us know.

~Freddy

Verizon_Support

Good afternoon, this is a courtesy follow up regarding your Amazon gift card dilemma. Our goal is to provide the support you need. Please let us know if we addressed/resolved all your concerns

~Gilbert

Khloe1

How do I go about redeeming it? Getting yet??

Verizon_Support

We'd love to help you redeem your Amazon gift card. Please be on the lookout for a Private Message so we can help.

~Jesse

Sugarmagnolia1

I also have not been able to redeem the $200 Amazon Gift card. I have tried to do this using Chrome on my PC, Safari on iPhone and iPad Pro, Chrome on iPhone and iPad Pro, and through myverizon app on iPhone and iPad. I also cleared my cache on all browsers on all devices and tried it all again.

I logon and go to my account overview. I see the tile that says my promotion is ready to claim. I click this tile and it takes me to the agreement and I agree. It then takes me to the redemption page where I check my info. I again agree to the agreement and a green checkmark appears and the redeem button becomes clickable. I click redeem and get the error message, "Technical difficulties! Please submit your submission again." I can keep clicking the redeem button until my finger goes numb but the message stays.

I can see from the forums that this has been an issue since November. We are at the end of the promo I am surprised that this remains an issue for people.

Please contact me with a solution to this problem. Thank you.

Verizon_Support

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
- Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.
Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
- You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status
Qualifying customer may also want to check their spam folder for the below Subject and Sender:
- Email Subject: Your Gift Card has Arrived
- Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com
If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/