I was sold an iPhone 14 by customer service. She told me that phone was 0 per month with my trade. I verified it 3 times!! We even went over the 14 plus and 15 that had payments, and I needed 0 payment because I am on disability. I have not even gotten phone yet, and I received email that I will be billed $20.27 month for 3 years!!! I call back and new rep pretty much says there is no way that happened!! I told her they need to go listen to the recorded phone call. I have been with them 40 years and this is how they treat you!! She says she can get me to $4.00 month but that’s all. I was told 0. They flat out lie and deceive! She said a Supervisor would call me back. It has been 2 days and no call!! I will be returning the phone!! And going to T-Mobile where I have been promised a 15 for free!! I thought they cared about long-term customers more than this! Sad!!
