I recently ported my number from verizon to a different carrier. Though, I am still a Verizon Fios customer.
I found that I couldn't be able to access +play Manage tab after porting out. According to below FAQ from Verizon, I should be able to continue to manage +play subscription. Is there anyone who received email from Verizon on how to keep using +play?
If you cancel your Verizon mobile and/or home accounts you can continue to use +play and manage your subscriptions through the My Verizon website. Your +play subscriptions will continue, but you may no longer be eligible for the perks and promotions that were available with your Verizon account.
Important:
- If you use your Verizon phone number as your user name to log in to your account, you'll need a different user name.
- We'll email you instructions about how to keep using +play.
- If your subscription prices were tied to your Verizon mobile or home plan, the monthly prices will change to stand-alone pricing.
- You're still bound to the content provider agreements for purchases you made through +play.
