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Verizon sign in not working on Samsung.com account to purchase phone

I am trying to purchase a Samsung phone online via Work promotion through Perks at Work. This takes me to Samsung.com where I added phone I want to purchase. Upon checkout it asks for Verizon credentials which I enter correctly but get error saying the following:

You have tried to login with an account type which is not supported on Samsung.com Please contact Verizon at 877-375-9357 for received error - CustomerTypeNotSupported

How can I process this order for Pre-order of Samsung 24 Ultra with the employee discount offer (only valid for 12 more days)?!

Comments

blondenz28

Same problem also. I've tried several times

Verizon_Support

Hello there blondenz28. We want to make sure we can get you signed in to take advantage of this promotion. Please watch out for a private message from us.

-Sara

Sandriver007

I'm also trying to trade in my phone through Verizon on Samsung.com and it says I can't log in with a business account. What am I supposed to do?

Verizon_Support

Sandriver007, we're here for you and want to ensure you are able to take advantage of the best offer for your line. Let me send you a private message to provide you with additional support.

-Art

Ekwesion

I am having the same issue on samsung.com. I'm trying to purchase a phone on Samsung's website to get the discount, but I am trying to pay with the Verizon device payment program. When I enter my Verizon account credentials on the Samsung website, I get the error message listed above.

Verizon_Support

Hey Ekwesion, we want to help look into when trying to purchase a device. We will be sending you a private message so that we can better assist.

-Rosie

GalvanVZW

I have the same issue. What is the resolution?

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