Other Account Discussions
NEED EXECUTIVE RELATIONS
I have been calling Verizon for an ongoing issue with my network connectivity in my home. I just the past year I have called in excess of 50 times to seek assistance. in my home- my calls go dead, they are dropped, and I have have poor connectivity to the nework. But, sometimes I connect to my network extender and I don't…
Device Exchange and Customer Service Experience
I switched four lines from US Cellular to Verizon less than a week ago and my experience has been extremely disappointing. I was sold a Samsung phone that I quickly discovered I could not use effectively for my business. I was told I could exchange or return the device within the return period. Since then, I have spent…
Can I add another email to my account info
I ordered a iPhone using a different email now my delivery has been delayed
Why do they insist on billing for Disney+
I have spent hours on the phone with Verizon, received email and text confirmations that this is not part of my account and yet I am still getting emails saying that I have this service — which I have never used. Getting anyone at Verizon is impossible. What can I do?
data usage
Why does Looks like something went wrong! Please try again.keep showing up when I try to check my data usage on both my laptop and mobile app?
New phone activation
have a new phone. Don’t wanna use my old eSIM want to activate new phone with the new eSIM how do I do it?
How to unlink acounts
Unlink my account from someone else's account
How to go about receiving an extra replacement iphone?
I ordered a new replacement iPhone. Verizon ended up sending 2 instead of 1. What do I do? It’s been over a year
How do I find out if my late brother owes Verizon money
My brother died in April and I am the estate administrator. He had a Verizon phone but we have no records. He may owe money from when his credit card was cancelled. How can I find out?
Tower
Would Verizon be interested in putting a tower on my property at West Newfield 04095?
Esim activation
i want know when my phone will be unlocked Esim
removing a phone
Hi! I was allowing someone to be a member on my line but we no longer speak, she still has the phone but i have turned off service. i'm still paying for the phone even though it's not being used. is there a way around this? i can’t afford the payoff cost
I need to speak to a manager for the Columbus Ohio area regarding a refund due to me
Based on an Verizon upgrade promo, I paid a fee for a Pixel 10 phone. The UPS guy came and the box was opened and there was no phone in the box…someone stole the phone while in route to me. I spend over an hour and half talking to 5 different people in customer service and at one point I was told they were going the refund…
get billing for a deceased customer
My brother died on April 1 and had an account for his phone with Verizon. He probably has a balance due. We don't have any paper records. How can I contact Verizon with this problem?
Does Verizon care about loyalty and their customers
since June 4th I’ve been trying to receive my upgrade, 1st pickup up at store 24hrs later stuck in processing, 48 hours later 3 representatives and we need to cancel and start over we guarantee that your phone will arrive tomorrow overnight on us June 6th. Sunday June 7th no phone 2 more representatives we guarantee that…
How to speak to supervisor?
Need to resolve an issue. I was a Verizon customer for 25 years. I am be billed for a phone I owned. Plz help.
Closed account
Closed account
what is my long disstance access code
How to make long distance call from landline
Transfer to tombile
help I can’t get my network pin
Need to access old verizon bill
I recently deactivated my verizon account and i need to get a copy of my last bill. i do not have my full account number, i only have the last eight digits.
Free 30 day Trial
How do I find my account number associated with the free 30 trial I have a Verizon number that came with the free trial. What do I use for the account number,?
Transfer Service Issue
You are attempting to assume a line(s) from an account that has the same SSN/tax ID as the new account. Lines can only be transferred to an account with a different SSN/tax ID. I am trying to transfer my phone to my own account which was previously under my dad's account. I am unsure how to fix this issue.
What is 317-***** keep showing up on my activity
What is 317-***** keep showing up on my activity
Need to temporarily suspend
my father is in a rehab facility and will not be home for about another 3/4 weeks
Cancelling plans
How to find out or where to go to see what it would cost to cancel our service? It just keeps going up. We did a trade in program for 2 iPhones one would bring that plan to $0 a month. The other trade in would bring it to like $5.99 I think. Did this over the phone and the customer service rep had our phones at store for…
Phone service
I’ve been with this company for 22 years. I have tried everything. Every technician the same thing with no results. I’ve been through multiple phones. I was talked into signing a contract to get a new phone that the initial tech couldn’t even get the data loaded onto and it didn’t work from day one. I tried to get through…
Lifeline discount
Too long to type, too early in the morning to repeat myself. Let's just say my hot hot hot off the press discount went from $50 to 111 in a week's time. Oh oh oh oh and why does Verizon get to choose what states get the lifeline discount?
Cable Card Service Cancellation!
After several calls using Verizon's AI voice menu, I finally got through to an agent to cancel the cable card service that I've had for nine years! My home is all FiOS service provided via our HOA, but the cable card was a small fee device that plugged into my Silicon Dust receiver. I was advised repeatedly that there…
Voicemail
whenever I try to access voicemail either by holding down the #1 or #86 I get “Sorry your account has no access to the system please consult your system administrator” I have called Verizon repeatedly they have no answers. Tried, resetting, tried cancelling and replacing, they even sent me a new phone. Escalated repeatedly…
How do I Unlock my fully paid off phone
I hate Verizon so much, I was told that I would be able to unlock my phone as soon as I paid for it, then I had to go 35 days activated then 60 days and I still can't get it unlocked and I am 61 days in and I am ready to go anywhere else and lose my money on the pixel 10 Pro XL. I just wish that they weren't so expensive,…