Suspended Line

complexity1

I am having trouble with my bill, unfortunately I became severely behind all bills due to my health deteriorating drastically and put me in a deep hole. I tried to speak with an agent to try and resolve this issue at the best ability but it always forward me to an automated system and I can’t ever connect to an agent. Is there any way to go around this issue to speak with an actual person?

Verizon_Support

Hello, complexity1. Wishing you all the best with your health. We understand that sometimes, things happen causing problems with paying the bill and we want to do all that we can to help. When contacting our Financial Services department by dialing 866-266-1445, you may hear a recording. If this is the case, please continue to call as you will be connected with a live rep.

-Natasha