Rate increase

I just received an email stating my bill will be going up $4.00 per line beginning in April. My thoughts are Verizon is already the most expensive phone plan out there, new customers are being offered $25.00 per line and as a loyal cell and Fios customer I am getting nothing. I have 4 lines and two currently have phones that I am paying for. I will be moving the two I can to another provider and as soon as the other two phones are paid off, I will be leaving.

Accepted answers

Nilsa_VZ

Some of you may have received notices from Verizon regarding a price increase of $4.00 per line for Mix and Match unlimited plans. This change went into effect on 3/1/24. Here is a list of impacted plans with their respective FAQ’s:

Changing a plan is not required, and you can choose to remain on your plan while enjoying all the same features and benefits you currently enjoy. Along with your current benefits, Verizon is also providing you an additional benefit of 5 GB of Premium mobile hotspot data on top of your current hotspot allowance.

We have a variety of ways you can save and make sure you’re getting the best deal possible on your current plan as well.

Take advantage of Auto Pay and paper-free billing and save $10 a month/line.
Check My Offers for targeted ways to save even more.
Don’t forget to refer a friend to Verizon and get $15/month in bill credit per sign up for a year. Refer up to 10 friends to save $1,800/year
Open a Verizon Visa Card, and you could earn up to 4% back in Verizon Dollars on your purchases. Use the Verizon Dollars earned toward your Verizon bill each month. This card is also eligible for the automatic payment discount mentioned above

If you choose to change your plan, or are interested in looking at what great alternatives we have available, please check our current plans here: https://www.verizon.com/plans/unlimited/

All comments

Jdmckibben

Does contract not mean anything to Verizon anymore. Is this what Verizon is really revolving to. So, in order to get the deal I "originally" worked out with customer service for my phones, service and plans, I am under a 3 year contract. If I am wanting to cancel early or break away from said contract, I would be required to pay early cancelation fees and other charges. However, Verizon decides effective 8/29/23 a plan rate adjustment would apply, increasing my over all bill and plan price. So tell, me again, what is the point of signing a contract, when they can just change it when they see fit, but I would be penalized if I were to breach my side?

Anyone have any insight on who I might contact or dealt with this before? Should I contact the AG's and file consumer complaint? Is it even worth it? I am sure they will quote somewhere in all that fine print, that technically I agreed to it.

I just know I have been a Verizon customer for over 20 years. Not all good years, but lately they have really stepped up the "I don't care about the customer anymore" game.

Jdmckibben

Silence from Verizon. Been little over a week, yet no response or comment. Why? Because they know they are wrong.