Disney+

MRDME20

Disney+ account has locked me out and asks for a login. Do I use my Verizon login to access my promotional Disney+ service or is that just a promtion used by Verizon to get people to sign up? It actually worked for about a month but now asks for a login. Service should be until May.

Verizon_Support

@MRDME20
wrote: Disney+ account has locked me out and asks for a login. Do I use my Verizon login to access my promotional Disney+ service or is that just a promtion used by Verizon to get people to sign up? It actually worked for about a month but now asks for a login. Service should be until May.

I know my household with my two young children would fall apart if we didn't have Disney+ working. When you signed up, you would have been prompted to enter an email address to establish your Disney+ account. If you cannot recall what that is, you can follow this link for help in recovering your email address and/or password for your Disney+ account: https://help.disneyplus.com/article/disneyplus-en-us-login-issues?redirect=false#forgot

-Joseph