I went through a long conversation with Verizon, changed my plan and was told my future bills would be around $177. When I got my actual bill it was more than that. I even took a screenshot of the "what your future bill will look like" when I was at the store talking to the mgr. Now through several calls to Verizon, I'm being told my bill will be over $200 and that my $40 teacher discount will no longer apply. I was definitely NOT told that when I changed plans. Apparently, the teacher discount will now be only $20.
Got an email saying this was a priority the first time I posted it, but it's been a week and still I've heard nothing.