My company was going to purchase a tablets for me. I called customer service and they said that I was able to overpay my bill and the positive amount can be used to make any initial payments towards adding a line ( tablet) so there was a 498 dollar credit on my account and my phone was paid off so I had financing power. Well they still needed $250.00 to get the tablet in my hands. I tried to order it unsuccessfully. Three days I tried to make it happen +I spent 4 hours at a store! No avail. Then I was told I can get the amount refunded to a prepaid card and then use that to make the purchase. So I praying that it works. But after reviewing the article results I am weary.