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suspended account cant log on with phone

I'm deployed and suspended my account and have been receiving bills. When i go to log onto my account it wants me to verify with a code sent to my phone number. Because i suspended my account i don't received those codes. I've tried to call customer service and no help.

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Verizon_Support

Hello, being on top of your account is crucial, especially if you are encountering billing issues. Verizon is here to help.

We sent you a Private Message, please review at your earliest convenience.

~Gilbert

Verizon_Support

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help.

~Ivone

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