Phone is unresponsive and showing SOS connection. I need access to my Verizon account so I can lookup details on this SIM.
We're sorry to hear that you're having problems with your phone being in SOS. You can find troubleshooting here: https://www.verizon.com/support/devices/#mobile You can also find your SIM info on your phone using these steps: https://support.apple.com/en-us/HT212780
Please let us know if you continue to have issues.
~Jesse
