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Slow 5G Speeds Consistently

5G Home Plus plan internet speeds during the evenings 7p - midnight (or later). Awfully slow, unable to stream. Its often closer to 200mbps download during the daytime so very frustrating this happens every night. Trust me, I've tried all the troubleshooting tips and steps Verizon website offers. I've reset the modem/router more times than I can count. Unsure if this is going to be on-going issue and if so will 100% be switching back to Spectrum.

Comments

Verizon_Support

Hello, Kona79, I'm sorry to hear you're running into an issue with yoru data speeds. How long has this been happening? Can you plase share you zip code so we can check out the area?

-Lauren

SoxSideIrish

I travel for work and tether through a Note 20. I generally get between 35 and 50Mbps. It does not matter what city, or what time. Right now in I am rocking 43 Mbps. There is no 900Mbps.

TraderD

I am also getting consistently slow speeds during the evening. Generally good during the day. Right now, 2:20 pm, I get 150 down, 20 up. Evening are 2 - 20 down, 1 - 10 up. This is with Plus. Plus is not faster.

35244 zip

Verizon_Support

Hello TraderD, I am sorry to hear that you are having issues with your internet speeds during the evenings. How long have you been experiencing this?

-Joe

bags6439

I am currently pulling only 1.41 mbps on my download. I was told that the tower near me was upgraded so I switched to Verizon 5g. 76226

Verizon_Support

Hi there bags6439. We'd like to make sure you get the best speeds available in your area and we are here to help. I will be sending you a private message so that we may get more info and troubleshoot.

-Erica

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