I am beyond frustrated with Verizon. My calls keep failing and sometimes I cannot even make a call. I have had to cancel work meetings and discussions and I cannot even talk to friends or family regularly. I spent all day yesterday on with Verizon.
The first rep told me it was my Sim card. Now why would that affect my calls failing? They wanted me to switch from a physical Sim card to ESim. Didn't work, calls kept failing.
I contact again, the next rep tried doing the same process which I told them I tried already. I got disconnected midway, resulting in my phone on SOS status.
The 3rd attempt, the rep just stopped answering me while I was waiting for around an hour.
The 4th attempt, the rep was the most helpful but it was still the same Esim process which did not help my calls failing at all. Basically I was on with Verizon from like 2 pm to 9 pm on and off and nothing helped.
Is there anyone out there that can actually help me? Or just tell me what is going on with my phone.
Thank you,
Ryan
