Hi - I'm really hoping someone can help me. Our bill was past due (17 days) we had just paid the previous past due balance a few days ago. We submitted a payment through our checking account but it may not go through. I really need someone to help me - I can set up an autodraft for the past due amount for the 29th which is this Friday. I can't get where I can speak with a human when I call and I desperately need the help.
I have been a client for many years and have always paid my bills, even when they were late. I really need a hand here - can someone please help me? I'm getting desperate and don't want to lose phone service as I cannot work without my phone. Need to work to make the money to pay the past due amount.