I am 62 and have been with Verizon for 20 years. I used to have 5 devices on our plan. I lost my son 10 years ago. My husband passed away at the end of 2022. My bill did not decrease. They told me I didn't have enough devices. That was harsh. They helped me with a smaller plan to decrease it by $10 or $20 per month. My daughter moved to Europe and I was down to two lines. My mother-in-law passed away a couple of months ago. Now, I only have one line. I just received my new bill. The monthly amount for my single line increased $14/month. My bill went from $152 for two lines to $103 for a single line. I do have a device I am paying off for $30/month. I constantly receive emails asking me to add another line. This just makes me feel worse. i have no family or friends to share my phone plan with and my income is less than half of what it used to be. Is my only option to switch from Verizon to something like Consumer Cellular? This just seems so unreal to me that you can be punished by losing your loved ones and constantly being reminded that you are on your own.
