After being a long time Verizon customer, I was extremely surprised to see that my plan has increased by $7 for my April 2024 bill. This is unacceptable and I will be looking for a new carrier this week. We already pay too much for service.
Hello, Irm75. Help is here as we would never want to see you leave us. I know no one likes seeing a price increase on their account, but thanks for giving us a chance to explain. This $4/line per month increase is designed to help ensure Verizon is able to grow and continue investing and delivering the best experiences and network you rely on every day. Let’s review your account to ensure you are getting the best value. Please let us know.
-Natasha
I have the same issue. I have been a loyal Verizon customer for 15+ years and my plan has two lines and I was thanked by being charged $15 for a plan adjustment.
I'm joining you in looking for another carrier. I guess 15 years doesn't get a thank you gift but a thank you rate increase. 🤷🏾
