* A previously blocked number to, I believe an Android Galaxy 5, was unblocked. When I text that number from my iPhone, they cannot text back and I get the text messaging services denied message. I’m sure I unblocked the number. I turned on MMS. Ideas?

Texting services denied

A previously blocked number to, I believe an Android Galaxy 5, was unblocked. When I text that number from my iPhone, they cannot text back and I get the text messaging services denied message. I’m sure I unblocked the number. I turned on MMS. Ideas?

Accepted answers

I'm speculating here, but if there's something in your My Verizon account for blocking numbers, have you checked there to make sure the number isn't also in there as a blocked number, and remove it from My Verizon as well? Make sure SMS is enabled as well as MMS on your iPhone.

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Verizon_Support

Hey there, Oregon2, I appreciate you reaching out about your text issues. I need to gather some more details to help guide us to a resolution. Has the phone been restarted since unblocking the number? Did you block the number directly through your phone or through the My Verizon app?

-Melissa

Oregon2

The phone has been restarted. I believe the number was blocked through this iPhone.

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