Screen frequently freezes for 15 seconds on 12 mini iPhone since I purchased it.
How frustrating this can be for you rdecrist1! Good news is there is help on its way. This will be a result of several factors that could relate to the display freezing, such as device/app updates and low storage, for example. Check out the troubleshooting guide for the iPhone 12 mini here: https://www.verizon.com/support/apple-iphone-12-mini-troubleshooting/
Send us a private message for additional troubleshooting assistance.
-Deb
We are standing by to help. Please send us a private message. -Joe
Is this a private message?
Those troubleshooting steps are not for my issue.
We apologize for the confusion. Our goal is to ensure your screen freezing dilemma is fixed on your Apple iPhone 12 Mini.
Before we get ahead of ourselves, let's gather more info. When did the issue start? What recent changes have you made? Aside from the freezing, any other problems?
~Gilbert
