I initiated a return for an xBox controller and accessories almost 6 weeks ago and have yet to receive a $93.06 refund. I would greatly appreciate it if an agent could help me out.
We'd love to help figure out what's going on with your refund! We're sending you a Private Message so we can better help you.
Here's also some extra info on how to prepare your device to be returned and how to go about the return process: https://www.verizon.com/support/how-to-return-device-or-accessory-video/
~Jesse
