Can I speak to a human please?
Sure Aileen1289, Here's a great link that will help: https://www.verizon.com/support/contact-us/?_gl=1*1azdh4j*_ga*MTMzODA0OTYyMS4xNzEzMjgzNDE1*_ga_12R1DX1LX7*MTcxMzQ0Mjk5MC4xMS4xLjE3MTM0NDUxOTEuNjAuMC4w -Joe
