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How can you raise prices during a contract?!

I don't understand HOW you can raise prices during a contract?! This has never happened with ALL years with Verizon! If you can raise my plan, then I should be able to CHANGE plans during the contract! This is a terrible business plan and will hurt Verizon who I used to love.

Comments

Verizon_Support

We never take price adjustments lightly, and we want to make sure you're being charged properly on your bill. You can always take a look at our plans here: https://www.verizon.com/plans/unlimited/ If you see anything that would benefit you, you're definitely free to change your plan without any problems. I also recommend checking your My Offers here: https://m.vzw.com/P27pY8M0 to take advantage of any discounts.

~Jesse

Eyes2See

What is the point of a contract if Verizon just decides to change it?

Verizon has me and my family in the middle of a 3 year contract and they decide to raise our rates?? How convenient that you are able to do this whenever you want to.

I see from a different post that we can go select a different plan if we'd like to. The problem is that we entered into the 3 year agreement with the plan we chose as this was the right one for our family.

Now, to keep our costs down, we would have to downgrade to a lesser service?

Terrible customer service Verizon. You sure showed who you are by this move. Shame on you.

Verizon_Support

We understand the importance of having service that not only fits your needs, but also your budget. We would like to take a look at your account to see what plan you're on to find options what would be a better fit. We will be sending a private message.~Peter

Verizon_Support

We're here to look into your concern with pricing . Let us know when you're available for assistance. ~Peter

Mysticpalin

Why are you not offsetting the time increases happen to after our contracts have run their course. Haven’t even had my watch half a year into the contract and you want to charge me 50% more a month. That’s not nessasary, that’s greed. How much in profits does Verizon increase every year?

GatorPadre

You aren't in a contract. Verizon is terrible for doing this, and all of my watch lines will be canceled as a result, but no one has been in a contract for years.

CNJETER

The Company runs a promotion in November to give people ""free" watches, adds them in mass to plans and then RAISES the cost on watches that share with a phone. Attrocious. WE KEEP A CALENDER AND MARK THE DAYS UNTIL WE CAN LEAVE!

Fv2025

I call utter LIES on a 50% increase when I have less than 2 bars of service with CRAWLING speeds as we speak even though it says “5G”.
My partner has Verizon and a Newer iPhone and his phone takes over 1-2 minutes to load a simple webpage in this area while mine does relatively well in town.

WorkingdadMN

Our family is in a similar situation with five Apple watches purchase through Verizon. We are still paying off our watches – there are five of them – and the additional charge for each line puts this out of our budget. I would appreciate any help or recommendations the forum can offer.

Thank you in advance!

Verizon_Support

Fv2025, we're sorry to hear that you're having problems with your service. We never want you to struggle when trying to load a simple web page and we're going to do everything we can to help you get this resolved and make sure you're getting the best bang for your buck. We're send you a Private Message shortly.

~Jesse

Verizon_Support

Hello, CNJETER, we want to ensure that you are receiving the most out of your plan. Did you receive a message letting you know that your Smartwatch Data & Safety perk needs to be added so you can continue to receive this benefit?

-Lauren

Verizon_Support

I'm sorry we missed you. Please send us a private message or contact us here: https://www.verizon.com/support/contact-us/ -Joe

Verizon_Support

We know how important it is to receive the best value for your account, and we are here to help. If you have any questions about your bill, let us know, and we'll be happy to help out.

~Freddy

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