Unlimited
Your service
Half the time my phone internet doesn’t work at all, and all my friends with this service have the same problems, so it’s YOU guys not us. Y’all really need to get it together or you’ll lose a lot of customers
Welcome to Canada
hi I got a text welcome to Canada regarding my data I have not left the US
My mom's name pops up on my phone number account.
my moms name pops up on my phone number account. Please fix and solve. Solution required.
Uploaded my proff of identity and address
Phone and tablet
24/7 customer service
just signed up today, the rep is no longer available and there is no 24/7 service available other than a digital round about answering service. Does anyone know how to contact or have connections in Verizon’s upper management?
No service due to payment past due, but app shows paid in full!!!!???
I am in Hawaii with no service. I call Verizon but I can’t contact anyone. Machine says I have a payment past due and need to pay, but my app shows me that it’s been paid in full May 20,2026. I don’t understand this and it’s really frustrating. Can anyone help with this issue???!!!
TCL Verizon Android phone
I just payed my Verizon gift card online and I will go get my debit card from home to pay the rest of the bill and I will pay 60 dollars and you can take my iPhone 16 off of the account and my blu Android phone off of the account
Cell signal
Over the last few weeks we have noticed our cell signal is absolutely terrible now when in the past it was great!!! We used to have full signal and now we have 1 bar… forget 5G… I never see that unless I’m in a bigger city. Quite honestly were thinking of going to another provider. We pay way too much to have such AWFUL…
Clarification on international dialing on unlimited ultimate plan
I have received conflicting information from Verizon reps on what is covered. Specifically, how does coverage work in the following situations: If I am calling from the US to Europe (ex in US calling Croatia) If I am in a different country that is covered calling a second country that is covered (ex in Croatia calling…
Cancelling after 20 years because I was told I can never change my plan or upgrade it.
I have had Verizon for almost 19+ years. I added a line last week for my fiancé bc we figured it made more sense to have him on my plan with my daughter. We had a shared family plan with 5GB data. It worked for just my daughter and I bc I work at home and rarely use data but we needed to upgrade after adding the 3rd line.…
Does an upgrade require I give up my plan?
I'm interested in upgrading 2 phones on our plan where we have 7 phones. When I look at the upgrades, it notes it requires a different plan. Do I have to upgrade plans to get that upgrade and, if so, does it apply to all 7 lines or just the ones I upgrade?
Best options for lowering monthly plan
I have two teenagers on my plan. I am desperate to find a way to lower my monthly plan. I have been with Verizon for well over 15 years and hate to leave but I need some relief. What are the best options, combinations, etc., to lower the overall monthly rate for a plan that doesn't need hotspot or any other bells and…
Cannot Get Lower Rate
Currently Verizon is offering each unlimited plan for $5 less a month than I am currently paying. And that price is good for three years. I have four lines which would equal $720 in savings over a 3-year period. I began with Verizon in 2004 and about 2017, I switched to their prepaid plan. After just one month, I switched…
plan cost
What is the cost for 3 phones and 1 watch unlimited? I'm looking to change providers.
Grandfathered Go Unlimited Plans
I continuously have an issue with the provisioning and SIM swap on my two lines and on Ultra 2 wearable and 16 PRO Max and then later a device swap of my SIM (w/SiM pin protection) left me and my digital identity exposed and taken over, to mention seven ghost devices created on my profile. After 3 calls to Fraud at…
Go unlimited loyalty plan, and dual e-Sims sharing the same data
I continually have to call Verizon a day or two after each billing cycle to let them know to reprovision my dual essence then whenever I from one to another because it gets a better signal, but yet they’re sharing the same data under the same, go unlimited loyalty plan what are the system limitations and this keep…
phone plan
what is the cheapest unlimited data plan you have?
Revoking offers
I had an offer in my account for up to $1100 off iPhone 17 family with unlimited plus on each of my 4 lines. I verbally verified the offer on the phone and while the rep hesitated at first as the offer is usually with unlimited ultimate, he did confirm both were there. When I asked when the offer expires he told me 10/27.…
Needing help with the $200 dollar promotion when adding a new line and new phone on an unlimited plan.
I recently added my brother onto our family plan, moving his phone number from his previous carrier. He added the iPhone 17 pro max with an unlimited ultimate plan to the number. He recently got an email saying that the promotion for a $200 was Invalid and the reasoning was that the line associated was disconnected. I'm…
Adding A Line Forcing Plan Upgrade But Have Trade-In Promo on one Line
I went into a store to add another line to my account which has the legacy Beyond Unlimited plans. They were really pushy to have me update all my lines to the Unlimited plus w/100 Gig Hotspot so I left to review the information. I currently have 3 lines total on the beyond unlimited but my one line has about 1/2 of a…
Plan upgrade requirements
I want to trade in one mobile device. I have two lines. On-line info on the Verizon site says I must upgrade both lines in order to trade-in and get new mobile phone. Currently I have Unlimited 55+ Loyalty. Does this means the price quoted for the new plans is twice the amout shown?
Unlimited Welcome plan
When I got my Oct. 2024 bill, it was higher than the previous month without any explanation. I called Verizon and was told that the credit I had been receiving for allowing Auto-Pay had been cut in half without any advance warning. The Verizon Customer Service Rep said I could save money by enrolling in a new…
Can one still go back to a grandfathered plan
About 18 months ago I switched from a Play more to an upgraded plan on 2 of my 3 lines. I was able to switch back within 30 days. Currently, I would like to switch to the unlimited ultimate plan on 2 of my 3 lines and possibly switch back within 30 days again. A phone rep said that I could still do that even though the…
Pricing
Every time I talk to someone about their pricing, they pay less than me. I call verizon. Now I find they’re advertising a price for better than what I have for half my price and then I log in and the price FOR ME is even HIGHER than what I’m paying?! I’ve been with you over a decade and this is how I’m treated? Time to…
No international Data with the unlimited ultimate plan in aruba
I have had the unlimited ultimate plan for 3 months and went through the steps to let them know I was going to aruba, but have had no data since i arrived three days ago. I have spent roughly eight hours (of my vacation) on the phone with verizon troubleshooting each time they told me they would call me back or email me. I…
Trade In Upgrade
* So I upgraded my plan to the Unlimited Ultimate which has the "Ultimate Trade in Perk" I've been a customer for years and have been using the OnePlus 12 for 2 years. I bought it outright and wanted to trade it in for a new phone. For whatever reason they will not accept the OnePlus 12 on trade in. They take the OnePlus…
Verizon changed my plan and changed the value of my trade-in!!!
We ordered 3 new S24 phones during the trade-in special a couple of weeks ago. One of the requirements was to upgrade from the 5G Play More plan to the Ultimate Unlimited plan, which we were fine with. I went to my account, saw that they had changed the plan (or so I thought) and that our new phones had been shipped. The…
Transfer pin
On our unlimited accounts, I have an iPhone that is tied to nothing and I have no balance on the device and no contract. My wife has a new Galaxy phone and watch which has a three year special discount and there are payoffs on those devices should we want to leave or upgrade. I want to transfer my iPhone to another…
Switching plans
So my husbands plan has been on the 5 get more plan for a long time. But there have been issues with his phone since its not from Verizon mind you we had an issue in april where we. Got ported out but his phone was on verison before that. We got back within a day amd yetizon did put him back on the 5 get more. But switched…
Verizon refuse to upgrade phone unless I upgrade service
I have been on Verizon for 25 years now. I want to upgrade my phone. The problem is I have "Unlimited 55+ Loyalty plan", and they will not allow me to upgrade the phone and stay on my current plan. I have to upgrade both phone lines to the "Unlimited Ultimate" plan and that will cost me about $60 to $70 more per month. The…