I received my email letting me know my offers where ready for redemption but as I clicked on said links, the tiles on both the app and web browser to redeem the offers were gone. I wanted to redeem my Nintendo Switch offer and Samsung Laptop/$200 Gift Card. I tried calling Verizon Care but they kept hanging up on me when reaching the rebates team. I do not know how else to reach out or how else to receive assistance in the matter. My family was really looking forward to enjoying these perks but I guess it’s true when people kept telling me Verizon’s offers and promises are as good New Year’s Resolutions. I would love to be able to justify your service and price but when customer service is thrown out the window and there’s no willingness to resolve the issues and concerns of a customer, the price simply does not justify the quality.
