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Who do I contact?
I purchased verizon home internet in december of 2025, using the offer for the nintendo switch. Well after repeated calls and talks with customer support, spanning from the begining of january until today february 5th 2026, i have been trying to figure out why i have not recieved the offer for the switch. Each phone call i…
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Unable to redeem Samsung Galaxy Tab offered with 5G Home Ultimate Plan
I ordered the Verizon 5G Home Internet Ultimate Plan on 12/30/2025 which offered a free Samsung Galaxy Tab S10 FE 5G “on us” as a special gift with that plan, as highlighted in the attached original order email screenshot. I activated my service on 1/2/2026 and am happy with it. I was seeing a Tile on my account that said…
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Don’t get Wifi
I’ve been a customer with Verizon in some capacity for the last 15 years. I had issues with my internet and was told I needed a new modem and router because the software was out of date. Turns out the representative just wanted the commission. Anyways I returned all my equipment to the store because I am autistic and asked…
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Rebate issues
I signed up for Home Internet in June. I was supposed to get a $200 Verizon gift card and $250 Amazon gift card. I submitted for both cards on the rebate website. A week later, the Verizon card submission was rejected, saying it was invalid due to the mobile # having already redeemed the promo. I had only had my account…
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Got shipped an empty box
I ordered a pair of META ray bans from the Verizon store and the box was empty tried to make a claim with fed ex as my ring camera clearly shows the box was tampered with, I never signed for the package but the delivery man scribbled a line so I tried contacting Verizon for help and all I get is shuffled around from one…
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$200 gift card
When I ordered the phones I got a pop up saying here's a $200 giftcard on us. I've gotten the phones today and activated them but I don't see anyway to redeem the giftcard? It states the following: Get a $200 E-Gift card on us. Complete the smartphone purchase from your cart. Redeem offer in My Verizon or vzw.com/myverizon…
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$200 Verizon Gift Card
I, like many others it seems like, am having trouble figuring out what to do for the $200 Verizon gift card for the 5g Home Internet service I purchased. The instructions are all very vague and I feel like an abnormal amount of searching is needing to be done to find any information about this, like it's almost hidden on…
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Verizon gift card rebate
I placed an order last month for home internet and had a was told everybody that's two hundred dollar Verizon gift card I would receive. I still haven't and I've called five times trying to figure it out. I placed another order and the same thing happened. If I could please get the promo code or help on receiving both of…
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NFL Sunday Ticket in April 2025
We got Verizon 5G Home Internet back in April this year and were given 3 different promos/offers to join: Samsung 40" TV or $400 Best Buy credit towards Samsung appliances, MetaQuest VR or NFL Sunday Ticket for the 2025 season, and either a $200 Amazon gift card or a $200 Verizon gift card. We chose to get the Samsung TV…
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$200 Amazon Gift card
I got the email telling me to claim the $200 Amazon Gift card & the Xbox Series X in my orders in shows my Xbox but not my Amazon gift card plus never got email about it either. I hope it went through I tried to do it again and it won't let me. Is the gift card suppose to show in the orders section? #$200AmazonGiftcard
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Amazon Rebate
Good evening, I also have been on the look out for the Amazon rebate promotion. When we moved and I was updating our internet I was told that I would receive and email with the Amazon gift card/rebate. I did receive an email for a Best Buy Samsung TV promo but never received the Amazon promo. I called got the same run…
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Free 43 inch tv offer
Hello, I switched to Verizon 5G home internet on April 4, 2025. I was promised a 43 inch smart tv but have not heard anything about it. Maybe there is a waiting period. Can I receive instruction on how to redeem it properly if I have not done so already? Thank you.
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Promotion
I got WiFi with Verizon and I was told that getting WiFi with them I would be able to redeem a jbl party box speaker and a Nintendo switch on August 7th. Today is August 7th and I did not receive a email nor does nothing pop up on my app about those products. I was trying to see if there is a possible glitch on my app or…
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$200 amazon gc
I feel like i have had to jump through multiple hoops do get this gift card. I signed up May 12 for home internet and received the email to redeem, within the 8 week period, which i did i. Never received the card by email. Spoke with verizon at length, said they would reissue. Never happened. Did chat last week, they…
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Nintendo switch
I signed up for the home internet and it offered a nintendo switch and it said wait 65 days for the email and I received the email but theres no tile to select to redeem it
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$200 Amazon Gift Card Not Recieved
I've been having a monumental amount of trouble receiving the $200 amazon gift card. First I was told I would get it in 24-48 after I registered, that didn't happen. Five days later I call, they say they will send it to me in the next 24-48 hours, that doesn't happen. Then I call again and they say they will give me a call…
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Amazon 200 gift card
I noticed that on my account it says the gift card was delivered but I never received it ?
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NFL Sunday Ticket
* I got the email stating to redeem the promotion but when I click it, the Verizon app, it states the account is already enrolled in Sunday ticket. There is no information on what information was used to "enroll". I never linked any account to YouTube and verified that my Google accounts do not have the service. It will…
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Nintendo switch never recieved
As a new FIOS Verizon home WiFi customer, part of the promotion deals were to redeem the Nintendo switch (which I did on August 21st). Despite many hours on the phone with Verizon and chat representatives, I have not yet received the switch or any updates if it’s even on its way. Looking at the community board, this seems…
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Promotion
I uave been talking to your customer services since end of august following up our amazon gift card as a new customer, well you guys played technical on us, were i. It say 5g home for new customer to received the gift card that from the first customer services told wait for 45 days plus 7 days then you guys from the rebate…
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$200 Home Depot Gift Card Offer
I am not exaggerating when I say that I have spoken with 8 different representatives regarding the $200 Home Depot Gift Card promo I was supposed to receive as a result of signing up for Verizon 5G Home Internet. I was told that after 65 days of service I would receive the promotional gift card. I am very disappointed that…
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on MY VERIZON no place to get Amazon Gift Card
on my verizon no place to get the Amazon Gift Card
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$200 amazon gift card
Still waiting for my $200 amazon card. Was able to redeem my sunday ticket quick. Submitted my amazon offer August 14th,2025. Still showing submitted and not processed. Not sure what the issue is when it said it would process around September 28th,2025 and today is October 10th,2025. Still nothing different.
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Verizon forward and first 6 months free
I switched from spectrum to Verizon because I seen first 6 months free and then 20$ a month after that I signed up in November the promotion was good til January so the first couple months was free so I figured was going as it should and then all of a sudden I get a bill for the next couple months saying I owed 177$…
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still didn't received amazon $200 gift card
Hi, I'm still waiting for my Amazon $200 gift card.I've been paying for my home internet bill, but I still haven't received it. What requirements do I need to meet? It's already August 11th Date received:06-13-2025Status:Pending ValidationStatus detail:Your submission is currently pending validation of promotional…
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Verizon Gift Card Rebate Help
I purchased the home internet 5G for my home and part of the deal was the Verizon Gift Card rebate for $200. I went back on the bill and cannot find a promo code to redeem it. How do I go about getting that before the time is up for me to redeem it?
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Never received Promotions $200 amazon gift card $400 samsung
I signed up for Verizon 5G Internet since they had a great promotion of $200 Amazon gift card and $400 Samsung gift card. Not did they get my order wrong but now they’re making it impossible to check the status of your Amazon gift card. You used to be able to click on the 5G Internet on your Verizon portal and scroll to…
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Jbl speaker
Hello, si antoje having issues with their JBL redeem. I received año email that it was ready and it was in my offers. Now its gone. Was this all a fake?
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$250 Amazon Gift Card and $200 Gift Card
I signed up for 5G Home internet and was offered a $250 amazon gift card, $200 Verizon gift card, and a JBL Speaker, which shows on my receipt. I have been fighting for the rebates for months now and keep getting the run around. I have called so many times, created tickets, and still no gift card. They attempted to apply a…
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200 Amazon gift card
Go your internet service back in august.This year still haven't got an email about the gift card they talked about.Just wondering how to get gift card.