I traded in my phone online, it showed I was getting a $800 credit so I traded in, otherwise I would have kept old phone, after all said and done I sent in my phone. I got an email stating my phone only worth $10. Umm excuse me?? I would have never traded it in. Now of course my time is up where I have to keep the phone. I will never deal with a trade in like this again... I am looking into a different cell phone provider now. This is not right to say your getting the $800 and then surprise, we give you $10 for the phone that costs over 1000. I would have never gotten the the upgrade because I was already thinking of switching because my bill constantly goes up, I pay over $300 a month for 3 phones. I can cut it by $100 a month switching. I've been with Verizon for many many years, and this is my last straw! Not a happy customer!! Love how you can't say certain words in a post that are true..
