When I click on $200 Target gift card, I get terms & conditions window but nothinh happens after clicking submit button. I cleared the cache and signed off and signed back in. Nothing works. Please help.
Hello HV6/ We are here to help. When did you start service. Here's a link with some great troublshooting steps: https://community.verizon.com/t5/Announcements/Nintendo-Switch-promo-200-00-Target-Gift-card-promo-Chromebook/td-p/1754910 -Joe
Thank you for the information, we'll be happy to help. Please tell us a little more. Did you access My Verizon from the account owner or account manager (authorized user) profile?
~Maria
I access it as account owner.
Same thing. I've tried on my app on both my phone and my tablet and also tried through the website on my laptop and get the same thing. Just an endless loop.
That's definitely strange. You should be taken to a separate website to finish up the redemption. Can you please make sure all ad blockers and pop-up blockers are turned off and try again?
We're also sending you a Private Message so we can better help you.
~Jesse
I have the same problem. Redeemed the Nintendo with no problem. The target gift card has this issue.
I am having the same problem, click the target card, accept the terms and conditions and goes right back to choosing the card or chrome book... only on my mobile app.... doesn't even show up on my laptop when I signed in
I am having the same issue.
I started the service several months ago. Two days ago I received an email saying I am now able to redeem. I redeemed the other offer (Nintendo switch) with no problem. The target gift card is a dead link from what all the customers on this forum are saying.
Thank you for the insights. Are you using the account owner or account manager (authorized user) My Verizon profile to redeem it?
It seems like everyone is having the same issue. Needs to be fixed.
They escalated this over a week ago and told me they will give me a promo code to fill out on a nother page but I still haven't received anything. I need that gift card, I'm broke lol
Me too. Starting to feel like a dead end here on this forum...
Having the same issue.
Hey there, mhilleme, we want to make sure you're able to redeem your promotion. What issue are you running into when trying to redeem your offer? When was your original purchase completed?
-Lauren
This is getting more and more crazy.They stopped replying here on this forum and sent me 2 different private messages from 2 different agents. The link they sent me in the first photo (above) took me to a new window and automatically started a chat with the "social media team". I am starting to think I should have never switched from my old Home Internet provider if the promotion is not working out...And neither of the private chat agents have replied yet...
@rmkim35 any luck?you started this thread 1 week ago, have they helped you yet?
Customer rep sent me the private message and they told me that they would take care of it. I haven't seen anything yet from them. I will wait for a week and reach out to then again. You?
@Russellj84 @Pookiefx @mhilleme
Has anyone here been helped or had this issue fixed?@vzw_customer_support are we getting close to a solution?
Thanks for the update, I posted a couple screenshots of where i am stuck now
We definitely want to make sure that you are able to take advantage of all available promotions. Please tell us, how are you trying to redeem this promotion? Could you please provide us with more details. ~Geo
Has this issue been resolved? I am having this same issue too
I have the same issue. Appears the target redeem link but when I click on it, nothing happen.
We're sorry to read that you have not gotten your offer. We'll be sending a private message. ~Peter
Not yet. I will reach out to Verizon customer service this week.
I'm having the same issue as well. Has anyone gotten the issue resolved?
Nope. Haven't gotten any assistance at all. I've posted my problem on multiple of these threads and haven't even received a reply from Verizon
We're sorry to read you have not been able to redeem this offer. Is the offer showing on your My Verizon account? ~Peter
We're here to help. Did you redeem from the My Verizon site? ~Peter
I am having the same issue with no success from multiple calls with
When I click on $200 Target gift card, I get terms & conditions window and nothing happens after clicking submit button. I cleared the cache and signed off and signed back in. Nothing works. Please help.
@Mike306 wrote: I am having the same issue with no success from multiple calls with When I click on $200 Target gift card, I get terms & conditions window and nothing happens after clicking submit button. I cleared the cache and signed off and signed back in. Nothing works. Please help.
Mike306, I'm sorry you've been runing into that problem. So I can help out, and see what might be needed, can you confirm for me what you purchased to qualify you for the Target gift card?
-John
I keep claiming they want to help you but won't tell you what you need to do
I am having the same problem. I've been chatting with Sean for 2 weeks and he quit responding about Monday. Still no resolution. Help!!!!
We want to make sure you don't miss out on this great promotion, and we are here to help out. You can find more information on how to redeem the promotion here: http://spr.ly/66045ukbe Let us know if you have other questions.
~Freddy
I press on the icon through the app but i am unable to get it to move
Thank you for reaching out to let us know you're having trouble. What happens when you go through the website instead?
-Melissa
