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MMS Messages

When I receive MMS texts with multiple pictures attached, they get compressed so badly you cant even make out what they are, they're so blurry. But, when those same pictures are sent one-at-a-time they are normal. I am also receiving GIFS, but they're just blacked out. How do I fix this? It appears to be just a Verizon issue.

Comments

micheal73

Verizon seems to be acting like this is not their problem. It has been happening to customers for the entire month of May on different models of phone and different messaging apps but all on Verizon networks. CS just asks the same dumb questions like they have not heard about the problem from thousands of customers over the last month. Don't expect an answer.

Verizon_Support

katastrophe95, we want to make sure that you don't run into any issues with the MMS you're receiving. Please tell us, what messaging app are you using? When did you first notice this? Does this happen when connected to Wi-Fi or data?

~Izzy

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