Hi,
I redeemed the Nintendo Switch offer on May 15th. It’s been 3 weeks. They still have shipped it. They’ve escalated the claim but I haven’t heard anything from Verizon. I don’t know who else to call. Please help!
Hello Hp11234, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist.
~Ivone
When does the switch promotion end
Hey Slampuki, the most recent promotion with the Nintendo Switch offer ran from 2/29/24 through 3/31/24 and is no longer available.
-Joseph
I redeemed my promotion on July 30th and see it has not shipped either when it gave me 2 day shipping.
It is always good to clarify these situations with your order, we'll be glad to help out. Did you receive a confirmation for the order? Were you provided with a tracking number?
~Freddy
I had same issue, I redeemed nintendo switch 31-Aug but since than there is no update. Please help.
Hello dhruv4uu,we can take a look at the offer with you. We will send you a private message to get more details. -Dee
I had the same issue. I redeemed my free switch 8/24/25 and I still have not received a shipping confirmation.
i redeemed my nintendo switch on aug 21st
then had to redeem it again sept 4 and i PAID for expedited overnight shipping
i have heard nothing back
A month is far too long to have been waiting for an update on a promotional redemption, Sarahc13. I would be happy to take a look into this for you. Please be on the lookout for a private message from me to help.
This is definitely not the experience that we want for you. We're sending you a private message shortly so that we can get a status update on your Nintendo Switch.
-Necia
