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Account Cancelled//I want it back-need it back

I been going thru financial hardships and been in hospital all this month for large mass which was cancerous. I haven't been able to speak let alone move. I had someone take care of my bill for me . However, they checked my email and now I got a auto message saying account has been terminated. The account was just paid in full at 3:00am CST but the payment/s were pulled from a checking account.

Can I still get this restored? I cant get a hold of anyone at Verizon and everything is close now since its 4:00am

Receipt for Verizon Wireless

Amount PAID $200.00

Receipt for Verizon Wireless

Amount PAID : $226.92

Hi XXXX

You have less than 48 hours to pay $426.92 before your account may be sent to outside collections.

Please contact Verizon immediately to discuss your options with a representative.

Comments

thedarkdade

I am on my 5th transfer and no one has helped me.

thedarkdade

ISSUE RESOLVED ISSUE RESOLVED ISSUE RESOLVED ISSUE RESOLVED

Verizon_Support

Hello, thedarkdade. First and foremost, wishing you all the best regarding your medical concerns. Help is here as we definitely want to keep your account active. I see it has been two days since you posted this. Has the account been canceled or is it still active? Please advise.

-Natasha

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