The absolute worst customer service ever. I should be able to access and open any services and enter devices very smoothly and easily. There was a problem with my online order. When I was attempting to fix it, I’m asked to stay on call for hours of waiting before I get the response of “Sorry sir, we cannot reveal any information due to customer privacy.” There is no way for me to figure out what is wrong and why it’s happening. I even visited a corporate Verizon store and they did the absolute same thing that I did at home for multiple days. What is the point of going to get help, when we come back with the same problem again and again.
