Billing payment

vzrpdx417kt1

Good afternoon,

I have a question regarding my billing and payment. So we got a letter from Verizon and stated that Verizon provid home 5G internet service for 2 years for free.

since we had Stary internet service and we cancelled that because of the Verizon connection.

we have received an email and stated for the payment since we are unable to pay that and we are going to reconnect stary internet service. Please advise.

I have been calling you but no answer from your support team.

thank you,

waheeda,

Verizon_Support

vzrpdx417kt1, we're sorry to read about the issues you've experienced trying to reach us, and are glad you contacted us here. We would be happy to help resolve your account concerns. Could you please tell us more about the questions you have regarding your 5G Home account? How can we help?

~Izzy