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Home network protection not working

Andy1937

I see there are several posts here and on reddit about home network protection not working through the Fios app. Has anyone found a solution? I am unable to access HNP to change schedules and unblock devices. Router reset did not help

Comments

Andy1937

Has Verizon fixed this for anyone yet???

VZ_jenn

Hi Andy1937,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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