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5g home internet

I was told by home techs and customers service. To cancel my home internet cause they can't seem to fix it. It was working good before the update . I was getting good speed now I'm getting close to nothing and they saying that's ok no it's not when I'm paying the higher plan they got . I'm going to just pay the phone off . And move to another company . How Verizon have people. That can't fix a thing and when they can't they tell you to cancel

Comments

Verizon_Support

Hello, Mrbmore410. My apologies to hear of this experience. Help is here as we would never want to see you leave us. Please tell me more. Are you at the same address that the service qualified for? Do you know if we submitted any tickets to find the root of the problem?

-Natasha

Mrbmore410

I don't know what to do they sending a tech out today the third one this week. I Even took the receiver. How about where I parked the car. S I didn't want the party to end

Mrbmore410

Sorry this Verizon app acting up mistype. Nobody's trying to help they just tell me to cancel even the tech. I took the receiver outside. Need a car everywhere outside. Nothing but my neighbor's okay. They have Verizon. They sending out the third tech this week and I know for a fact they ain't going to do nothing. They just going to say it's the Tower or something.

Verizon_Support

We want to ensure that you are able to get the assistance that you deserve Mrbmore410. We will be glad to reach out to you in Private Message so that we can take a closer look at your account. Be on the lookout for a message from us so that we can further assist.

-Andi

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